How’d this Whole Thing Start, Anyway?

Happy Birthday, Just the Assistant! It was three years ago this week that I wrote my first post. Little did I know how famous I would become.

(Kidding. I have like twelve readers.)

To celebrate, I have written a handy timeline explaining how this whole thing came about.

April 2008 – I refinanced a house and used James Beaver as my mortgage banker. At the closing table, James asked if I liked what I did for a living. “Nope! I’m about to quit!” I replied. When he heard that, and saw that I could write my name legibly on the closing docs, he mentioned that he needed a part-time assistant.

May 2008 – I quit my old job where I used to tutor naughty children in reading. I had read Lilly’s Busy Day with first graders who did not know the short o sound roughly eleven thousand times by that point, and I was done, people.

June 2008 – James took me to Houston’s and drew me a flowchart of the mortgage industry on his napkin. During the interview he asked if I had a desktop. Since I didn’t know that a desktop is what a non-laptop computer is called, I just stared at him blankly. Then I asked how much he could pay me. When he told me, I replied, “Well that sounds great. I’d really like to work with you,” and we shook hands. Looking back, I realize that I weaseled my way into the job as he never actually offered it to me.

James Can't Be Tricked

July 2008 – I showed up at James’ office wearing my newly purchased office lady clothes and for three weeks listened as he taught me the ins and outs of mortgages. I wrote everything down on a giant notepad that I would refer to for the next two years. Also that month, the mortgage industry decided to go on a vacation to the home of Satan and stayed there for six months. I am still not sure it was a coincident that the month I entered this trade, the whole industry went down the tubes.

Sorry, Boss

Winter 2008 – James’ business partner Chad noticed that I was really good at driving to Chick-Fil-A and picking up James a number four with a tea, and approached me about working as his assistant, too. I accepted. To celebrate, we all went out to lunch and ordered fancy salads.

July 2009  – The Bosses and I left the mortgage company where we’d been working and moved to Envoy Mortgage since our old company used scratch paper and wooden pencils to fill out loan applications and Envoy used this fancy contraption called the internet.

IMG_8677

November 2010 – I came up with the idea to write this blog. I talked about it to anyone who would listen and asked for feedback. Because I have really kind friends, I was convinced I could make this work. I asked James if we could meet, and in this meeting, I told him that if he wrote a blog (which he’d talked about) it would be totally lame and nobody would read it. Then I told him that I wanted to write a blog for our office and gave him two drafts of sample posts. Plus, I wanted fifty bucks to get it up and running. Bam.

December 2010 – I wrote my first post and emailed it to all my friends. Some of them read it. Within three weeks I would write stuff that sent the Bosses into panics. They all the time thought I was going to get them sued or fired. No one sued though. And nobody got fired.

January –July 2011 – I continued to perform as a less-than-average assistant, and fell more in love with writing the blog than filling out expense reports and stocking the office with toilet paper. The Bosses hired more people. Some came and went, and some stayed.

The mortgage industry decided to visit Hell again. I’m pretty sure there were months in which the Bosses paid us but couldn’t pay themselves.

July 2011 – The Bosses sat me down for what I thought would be my yearly review. During all my reviews I would always begin by saying, “Are you ready for your review?” (I’m a hoot, I tell you.) I began this one the same way, but instead of conducting my review, the Bosses told me that with the mortgage industry doing so poorly, they couldn’t keep me on as their assistant. But, they still wanted me to write the blog.

I sobbed. They gave me tissues and told me how much they cared about me. I left the office and cried for seven days straight. I also decided that I would stop writing the blog. How could I write a blog from the point of view of the assistant if I wasn’t the assistant? I emailed the Bosses and told them as much, and wrote a few draft last posts.

Two days before I submitted what I thought would be my final post, the Bosses emailed me and begged me to keep writing for them. James even tried to tie scripture into his plea, something about the disciples writing for Jesus. As it happened, a potential client from Pennsylvania had contacted them after reading my blog, and the Bosses saw that this blog was something worth fighting for. We went back and forth for a couple of days. Finally, I called them and agreed to stay, but only if they’d let me have James’ office chair. They agreed, and now I sit in his chair and my fine cat Harold sleeps in my old chair.

We tried to put a positive spin on it on the blog. The Bosses were afraid that our readers would lash out or something if we said I’d been laid off, even though I told them that it’s really just my cousin and brother that read this and that they’re pretty mild mannered. Here’s the post where we announced the change: Just the Snoop.

July 2011- present – I come into the office twice a week to snoop and write. I go to team meetings, attend team events, eavesdrop on conversations, pilfer through desks (kidding!), and ask lots of questions. Then I write about all of it and for the most part, they let me write whatever I want. It’s the best job ever.

Thinking

(FYI – Since that happened, James has offered me my old assistant job back, but thankfully I’ve racked up enough other writing jobs that I kindly declined.)

Fall 2013 – My Boss Chad took a job at another mortgage company. We’d worked together for a long time and it was sad to see him go. (Post here). Afterward, our little branch of Envoy rolled under another branch, so now I have James as my boss just like always, plus this guy named Ty who is over the whole branch. I suspect Ty is in the mob.

Our little branch offices here in the Heights. The rest of the branch offices at Envoy Corporate. In the future, I think I might bounce back and forth between the offices to provide you all with the most gossip possible. I’m still working that part out.

So that’s where we are, dear readers. Thanks for reading all my ramblings and making this job possible. If you’d like to give me an early Christmas present, feel free to share my blog on Facebook and the like. Every once in a while, the people who pay me actually want to see my stats, and high numbers help me keep my job. Oh, and if you could drop me an Anthropologie gift card, that’d be cool, too.

My Bosses Broke Up (and James got to Keep the Office Plant)

It’s time you hear the whole scoop concerning this office and what we’ve been through in the past month. It’s been a bumpy month, folks, but things are looking up.

I sat down with my Boss James today for all the details…

The Plant Stays

An interview with my Boss, James Beaver

Just the Assistant: First things first, Boss… you and Chad broke up. When I broke up with boyfriends in high school I’d listen to old country songs and smoke cigarettes. Have you tried that?

James Beaver: Not yet.

JTA: Okay Boss, this is big stuff. What happened?

JB: Basically, Chad took me out for a drink and told me that he had a job offer from a company he was a big fan of. He told me he was considering accepting it, but he wasn’t sure. So he took some time to think about it, and two days later he told me he was taking the job.

JTA: Had things been rough between you guys leading up to this?

JB: No, everything was good. We’re still good. He just emailed me actually. I mean, I’d prefer that he still worked here, but we’re good.

JTA: Ooh, write him back and tell him that I’m interviewing you about him!

(James ignores me.)

JTA: Can we say that Hayley and Rachelle left, too?

JB: Yeah, we can say that.

[Note: Hayley and Rachelle left with Chad.]

JTA: So Chad decided to leave, and that left you to run this branch alone. What were you thinking then?

JB: My mind instantly went into, “What’s the best thing for the most people?” I wanted to do everything I could to keep the branch running and protect as many people as I could from losing their jobs. And I wanted to stay with Envoy.

JTA: So what did you do?

JB (speaking of manager of a different Envoy branch): I called Ty Smith, took him out for a beer, and told him I wanted to come work for him, that I had a great team.

JTA: Did you kind have to sell us to him? Like, “And then there’s Christina, who does pretty much nothing. She’s amazing though!” Or was he already interested?

JB: He was pretty interested, but we had to work through a lot of logistics.

JTA: Was there a time when you thought you’d have to lay me off?

JB: I have to consider that like every 45 days, Christina.

JTA: Ha! Well I hope you told him how we’ll all go under if he doesn’t let me keep this blog. So what’s our status now?

JB: We are basically a satellite office of Ty’s larger branch.

JTA: Okay, you and Chad worked together for ten years. How are you?

JB: I’m actually excited. Since I’m part of another branch now, some of my management responsibilities get taken care of by other people, which allows me to focus on taking great care of my customers. I get a huge kick out of that.

JTA: Have you been sleeping with Chad’s picture under your pillow?

JB: No, but we did share a hotel room in Scottsdale a few weeks ago a week after he left. We’d signed up for a conference months before, and there was only one hotel room left. I short sheeted his bed one night. He was concerned I might smother him with a pillow, so I felt the short-sheeting was okay.

JTA: Good call. Smothering might have been over the top. So listen, I know what happened was hard, but over all do you think this is going to be best for both of you?

JB: I really do. I think we were relying on each other for things that led us to not grow certain skill sets we both should have. Sometimes we got bogged down with lots of projects and plans, which can be great, but can be a distraction. So we’re both paring back and focusing on what’s important in our businesses.

JTA: Do you think we should toilet paper Chad’s yard?

JB: He doesn’t have a yard.

JTA: But he has that patio we could roll.

JB: No, let’s not. We shouldn’t toilet paper his yard.

JTA: Fine, party pooper. Okay, what else do you want people to know?

JB: Chad’s a great friend. I hope he does great. I’m excited for both of us and change is kind of fun. And it’s been a great 10 years. We’ve had a lot of good times. Some hard times too. Really, this just impacts our working relationship, but our friendship is still in good shape.

Since Chad and I started working together, he met, started dating and married his wife. We’ve both been through some pets. I’ve had two kids, and Chad was covering for me when I was at the hospital while they were being born. We’ve worked at three companies together. We’ve built a great team together.

We’ve gone through massive regulatory changes and massive changes in the market. We’ve had stretches where we still aren’t sure how we stayed in business and stretches when we couldn’t believe how blessed we were. A lot of life has happened together. Changing companies won’t change any of that or change that we’re still great friends.

JTA: That’s very sweet, James. Hey, can I get a picture of you gazing at Chad’s picture on the bulletin board and looking like you’re about to cry?

JB (indulging me): Sure.

There, there, ole Boss...

There, there, ole Boss…

JB: But make sure everyone knows this, too. When Chad told me he was taking the other job, it was a pretty emotional meeting. Afterward Chad stayed in his office with the door closed for like an hour and a half. And you know that plant we have that keeps dying every time we move it? Well once Chad came out of his office, he poured some water into the plant from his water bottle like he always does before he leaves for the weekend.  And I leaned over to him and said really low, “If you move that plant again, it’s going to die. The plant stays.”

Plant Stays Here

In yo FACE, Chad!

JTA: It’s such a nice plant, really. So what’s the future of this small group of people we’ve got left?

JB: We’ve got a group that’s been galvanized. Everybody knows what they want and we’ve got the same goals. It’s brought us all closer together.

JTA: Okay Boss, I’m glad we’re all still on good terms and we can all agree to send Chad a Christmas card, but at the end of the day, we want people to send us business, right?

(James grins and won’t say anything).

JTA: Okay Boss, now go answer all those phone calls!

Chad, if you’re reading this, I enjoyed every minute that I worked for you. (Except for when you sent me crazy emails about “ideas” you had that ended with like nineteen exclamation points. Remember when you asked me to invent and build an app? Enough with the ideas already, man.) You always took time to sit down with me and hear about my life and you were quick to lift people up. If you want to call me once a week and tell me about the workout videos you completed, I’m all ears as usual. Also, send Hayley and Rachelle my love, and tell them that the office kitchen is still dirty.

A Post for Pastor Christi’s Friends

Last week Pastor Christi was at a party (I guess like a pastor party or something), where she met several people who read this blog. Yay!

Pastor Christi at the Party

She also discovered that most of them don’t know what we do around here.

Boo!

Dear friends, allow me to explain.

If you were to buy a house tomorrow, would you pay for it in cash?

Paying Cash for a House

No?Not Paying Cash

Okay, then you’d call us.

Here’s what we do:

What Does a Mortgage Banker do

That’s it. Call us when you are ready to begin house-hunting. We’ll get you the loot to buy the house. (Well, James or Will or Shane or Gobe will get you the loot. I’ll be in my cube browsing the Anthropologie website and eating quinoa.)

Now please continue to read my blog and please continue attending parties with Pastor Christi and please call us when you need a home loan so that they won’t fire me.

Happy Tuesday, folks!

Take Me Out, Coach

We’re listening to old country music in the office today. It’s relaxing and now everybody feels all nostalgic for nothing in particular, just like a general nostalgia. Ninety percent of the lyrics involve either extreme remorse over makin’ love in the night, or thinking fondly about makin’ love in the night. Both are really funny to hear in a mortgage office. I’m waiting on one of my co-workers to be like, “Yes, we got your loan approval,” on the phone with a client, “and your rate is makin’ sweet love while drunk on whiskey – I mean low! Your rate is really LOW.”

The honky-tonk atmosphere  is standing in direct contrast to a most horrid experience I just had in my ole Boss Chad’s office. Always trying to better themselves, Chad and James often find themselves entangled with pesky business coaches. (They probably think the coaches are fabulous, but I think they’re stupid.)

So I happened to be tootling about in Chad’s office when he decided to watch one of his coaching videos (he had another screen open to keep an eye on the loan business, though, so don’t you worry about that). In the video, this dude, the “coach”, sits at his desk screaming into the camera. I’m not making this up – he screams “I KNOW WHAT I’M TALKING ABOUT AND YOU BETTER DO WHAT I SAY!” as he slams his hands on the desk and gets all up in camera.

It was like this:

"Do what I say, you sorry scumbag!"

“Do what I say, you sorry scumbag!”

Chad kind of winced (I mean, like on the inside) and I felt really bad for him. If anybody yelled at me like that, even if it was on a video, I’d cry and take up pottery (an industry that I suppose involves less yelling).

To help cheer Chad up after the demoralizing incident, I’m helping him and James come up with creative ways to invite referral partners to their events. Here’s my latest idea:

Bingo Invite

I’ll let you know if anybody decides to drink and play bingo with them.

Speaking of drinking, I have another health query for you all. (And thank you all for the collective diagnosis that I likely have heartburn per my last health query – no chest pains for the past week!) Here’s the thing. I can’t stand drinking cold water. It makes me chilly and feels so harsh going down, so instead of sipping on the freezing filtered clean water out of our big office cooler, I pour water straight from our break room sink into my water bottle. It tastes mostly okay, but has an “off” aftertaste. Plus, as I was filling the bottle our pipes starting making wacky noises. Like groans. Do y’all think I’m going to catch something? Please discuss.

Finally, before I go, I have a teaser for what we’ll discuss next week:

Somebody was NASTY to our sweet Hayley today. More details to come because we’re seriously waiting to see if the guy ends up on the news. Spoiler alert: It involves copious amounts of meth (not on Hayley’s part). Stay tuned, dear readers.

Now, I’m off to drunkenly bail my momma out of prison in the rain.

Things Fall Apart (Seriously)

I came in the office today and walked directly over to Online Dater Jason to inquire about his love life. Instead of finding a smiling, noisy Jason like usual, I found a gloomy Jason all hunched over his desk wearing a visor and glasses (he doesn’t wear glasses). Here’s the thing. Jason woke up in the middle of the night with his allergies going haywire and eyes itching galore. Two hours later he woke again, scratching at his eyes like a wildcat. And this morning when he finally got up, the guy was nearly blind. “Jason,” I said, “I think our readers need to know what you’re going through.”

“I don’t think so,” he said.

“You above sympathy loans?” I offered.

Not above sympathy loans, after all.

Not above sympathy loans, after all.

That got me thinking, maybe I could play up everybody’s ailments here. I passed Hottest Mortgage Banker in Texas Hayley’s cube. “Got any ailments?”

She thought for a while, and then lit up. “I bumped my hand on the door!”

“Perfect!”

Please send us loans.

Please send us loans.

After seeing the attention everyone else was getting, V-Shaped Mortgage Banker Will offered to drum up a flesh wound by smashing his head into his desk.

Ailing Will

Okay, y’all, I’m not even kidding about this next part. As I was prancing around the office asking people for their ailments – “Anybody got any bursitis?” – the ole Boss James walked in. He’d been at the doctor. An orthopedic surgeon. And he was wearing this giant leg cast! I may have physically pushed Jason to the side when I saw James’ ailment. “Sorry Jason. You just got upstaged, buddy.”

Thankfully, James isn’t above trying to score a few sympathy mortgages either.

Help this man. Send mortgages.

Help this man. Send mortgages.

Turns out, James has been experiencing mystery foot pain that resembles, as he says, “someone shoving a knitting needle into my ankle.” (I’ve not had that experience so I’m not sure what’s going on with the ole feet.) He’ll be in the boot for three weeks, and after that, well, we really don’t know. I’ll keep you posted.

UPDATE

What the heck is going on? Y’all, I know I stretch stuff here, but I am not making this up. Just So John just showed up. Half his face is swollen – he just had a tooth pulled! He said the dentist offered him laughing gas for $130 but he said he’d rather buy a new mermaid shirt with that money because it’d make him happier in the long run.

Here’s John demonstrating how he can slap his face and not even feel it.

Help a guy out, y'all.

Vicodin rocks

UPDATE # 2

Jason is back from the optometrist. Poor guy has an ulcer. On his eyeball. Caused from contacts or something.

It’s official. Jason wins. Jason has the worst ailments. Send him the loans.

Okay readers,  please remember to tune in to 700AM in Houston tomorrow evening at 6:00 and listen for my breathing in the background of the finance show (because that’s cool, right? Listening to AM radio on Friday nights?).

Now, I’m out of here before one of my co-workers drops dead. Have a great weekend!